Contact Center CX
Transform customer experience with AI-powered contact center. Omnichannel engagement, analytics, and workforce optimization.
Key Features
Everything You Need for Contact Center CX
Omnichannel Engagement
Unified handling of voice, email, chat, SMS, and social in one platform.
AI & Automation
Chatbots, sentiment analysis, and predictive routing for efficiency.
Workforce Optimization
Scheduling, quality management, and performance analytics.
Customer Journey
Map and optimize every touchpoint in the customer journey.
CX Analytics
Insights into customer satisfaction, effort scores, and NPS.
Self-Service Portal
Empower customers with AI-powered self-service options.
Why Choose Us
Benefits of Our Contact Center CX
- Improve customer satisfaction
- Reduce average handle time
- Increase first-contact resolution
- Lower operational costs
- Boost agent engagement
- Gain competitive advantage
Contact Center CX
99.9%
Uptime
24/7
Support
500+
Clients
4.9★
Rating
Pricing
Simple, Transparent Pricing
No hidden fees. Cancel anytime. Start with a free trial.
Most Popular
Contact Center CX
₹
Custom
Tailored to your business needs
- Omnichannel platform
- AI-powered features
- Quality management
- Workforce management
- Analytics & reporting
- Customer journey mapping
Ready to Get Started with Contact Center CX?
Join 500+ businesses already using Om Info solutions to transform their operations.