Cloud Contact Center
All-in-one cloud contact center solution. Omnichannel support, intelligent routing, and AI-powered customer service.
Key Features
Everything You Need for Cloud Contact Center
Omnichannel Support
Handle voice, chat, email, SMS, and social media from a single unified platform.
AI-Powered Routing
Smart call distribution based on skills, availability, and customer history.
Workforce Management
Optimize agent schedules, monitor performance, and forecast demand.
Real-Time Dashboards
Monitor queues, SLAs, and agent performance with live analytics.
Agent Desktop
Unified workspace with customer context, scripts, and collaboration tools.
Advanced Reporting
Custom reports, scheduled exports, and business intelligence integrations.
Why Choose Us
Benefits of Our Cloud Contact Center
- Deploy in days, not months
- Scale up or down instantly
- Pay only for what you use
- No maintenance or updates needed
- Work from anywhere capability
- Automatic disaster recovery
Cloud Contact Center
99.9%
Uptime
24/7
Support
500+
Clients
4.9★
Rating
Pricing
Simple, Transparent Pricing
No hidden fees. Cancel anytime. Start with a free trial.
Most Popular
Cloud Contact Center
₹
Custom
Tailored to your business needs
- Unlimited concurrent calls
- Omnichannel routing
- Quality management tools
- Screen recording
- Customer satisfaction surveys
- API & integration suite
Ready to Get Started with Cloud Contact Center?
Join 500+ businesses already using Om Info solutions to transform their operations.