Complete Call Center Solutions Software Development
A unified, scalable, and powerful business suite to transform your customer experience. Drive seamless integration, elevate productivity, and enrich customer interactions through our robust cloud telephony system.
Complete Solutions for Every Business Need
From marketing to sales to customer support, we provide end-to-end communication solutions.
Marketing
Reach, engage, and convert customers more effectively at every step.
WhatsApp Campaign
Build a database and run campaigns to engage customers regularly.
Click-to-WhatsApp Ads
Drive ad traffic directly to WhatsApp for less funnel loss.
Email Marketing
Email Marketing uses newsletters, automated campaigns, and email blasting to reach large audiences and drive engagement.
Sales
Boost lead conversions and manage customer interactions seamlessly.
Outbound Calling
Automate outbound calls to potential customers, saving time and effort.
Live Chat
Manage and monitor live chats to quickly answer customer queries.
Toll-Free Number
Offer customers free and easy access to your business.
Customer Support
Provide quick, reliable support and build lasting customer loyalty.
Cloud Call Centre
Manage all customer calls efficiently from anywhere with a fully cloud-based helpline.
WhatsApp Follow-up
Send automated WhatsApp reminders for payments, appointments, and updates.
OTP Message
Send secure, real-time OTPs instantly via WhatsApp or SMS.
Powerful Tools to Transform Your Business
Discover our comprehensive suite of call center and software development solutions.
VoIP Phone System
Phone system to manage customer communication & collaboration with crystal clear voice quality.
Learn MoreCloud Contact Center
Setup inbound and outbound contact center virtually with unlimited scalability.
Learn MoreAI Chatbot
Collect leads, automate answers, and support customers 24/7 using intelligent chatbot.
Learn MoreIVR System
Create seamless calling experiences, guiding customers to the right teams with custom IVR.
Learn MoreVirtual Numbers
Manage all your business calls with one easy virtual number for simple tracking and routing.
Learn MoreReal-time Analytics
Track calls, chats, and campaigns with live analytics and actionable insights.
Learn MoreWeb Applications
Custom web applications built with modern frameworks for scalability and performance.
Learn MoreMobile App Development
Native and cross-platform mobile apps for iOS and Android with seamless UX.
Learn MoreAPI Development
RESTful and GraphQL APIs for seamless integration with third-party services.
Learn MoreDatabase Solutions
Scalable database architecture, optimization, and data migration services.
Learn MoreCybersecurity
Security audits, penetration testing, and secure software development practices.
Learn MoreCloud Solutions
Cloud architecture, migration, and DevOps services on AWS, Azure, and GCP.
Learn MoreEverything You Need in One Platform
Unified communication needs in a single, powerful solution.
Multi Level IVR
Digital Receptionist for efficient client navigation
Call Recording
Log and record calls for compliance and training
Unlimited Users
Scale effortlessly with no user limits
SIP Trunks
Premium call clarity with global connectivity
Missed Call Alerts
Never overlook a call with instant notifications
SMS Services
Send and receive messages instantly
WhatsApp Integration
Enhance outreach with WhatsApp business API
Analytics Dashboard
Real-time insights and performance tracking
Custom Software Solutions
End-to-end software development services to digitize your business and accelerate growth.
Custom Software Development
Tailored software solutions designed to meet your unique business requirements and workflows.
- Requirements Analysis
- Agile Development
- Quality Assurance
- Deployment & Support
Enterprise Applications
Scalable enterprise-grade applications for CRM, ERP, HRM, and business process automation.
- CRM Solutions
- ERP Systems
- Workflow Automation
- Business Intelligence
System Integration
Seamlessly connect your existing systems with new applications and third-party services.
- API Integration
- Legacy System Modernization
- Data Migration
- Middleware Solutions
IT Consulting
Expert guidance on technology strategy, architecture design, and digital transformation.
- Technology Assessment
- Architecture Design
- Digital Strategy
- Tech Stack Selection
Have a Project in Mind?
Let's discuss how we can bring your software vision to life with our expert development team.
Solutions For All Teams & Sectors
Tailored communication solutions for every department in your organization.
Sales Team
Achieve monthly sales targets earlier with our Sales Phone System. Equipped with Auto Sales Dialer and softphone that help sales and lead generation teams reach more customers instantly.
- Auto Sales Dialer
- Lead Management
- CRM Integration
- Performance Analytics
Support Team
Resolve more customer queries quickly, minimize errors, and increase support center availability and response rate with our support phone system.
- Ticket Management
- Multi-channel Support
- Knowledge Base
- Customer Feedback
Cloud Telephony
Skip installing physical hardware systems and start managing team communication using mobile and desktop devices with Voice API, cloud PBX and business phone system.
- Cloud PBX
- Voice API
- Virtual Numbers
- Call Routing
Contact Center CX
Make and streamline conversations from different channels like text, voice, and WhatsApp to enhance customer experience and satisfaction.
- Omnichannel
- AI Automation
- Quality Monitoring
- Real-time Analytics
Why Your Team Would Love Us!
What Our Customers Say
Hear from businesses that have transformed their communication with us.
A to Z Call Center Solutions transformed our customer support. The IVR system and WhatsApp integration have greatly improved our client relationships.
The cloud contact center solution is a game-changer. Managing high call volumes is now effortless, and our customer satisfaction has increased by 40%.
Outstanding platform with exceptional support. The real-time analytics help us make data-driven decisions for our sales team.
Ready to Transform Your Business?
Join 50,000+ companies that trust Om Info for their communication needs. Get started with a free demo today.
Get in Touch With Our Team
Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.